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FAQ's

Frequently Asked Questions

What do you mean by "Our Engine, Your Brand"?

Your very own branded app—no CoachKit branding. In the Google Play and Apple App Stores, your app features your logo, name, description, and soon, customisable colors—powered by the CoachKit platform.

What do I need to do to get my own app?

Your app is available on the Ultimate plan. You'll need a Google Developer account ($25 one-time fee) and an Apple Developer account ($99 per year). We can guide you through setup or handle it for a £75 admin fee.

Do you offer free trials?

Yes! All our plans include a 14-day free trial.

Can I cancel?

While we’d hate to see you go, you can cancel anytime. We’ll do our best to address any concerns before you make your decision. If you do decide to cancel, you will be able to access your account until the subscription ends.

Can I upgrade?

Yes, you can upgrade at any time.

How will clients access the app?

Clients receive a customisable onboarding email with a reset password link and download links for your app or CoachKit.

Do you take any commission for sales?

No, 100% of the sale is yours. You can connect Stripe for payment processing, though Stripe may charge its own fees.

How long does it take for our app to go live?

99% of apps are live within 30 days, pending approval from the Apple and Google stores.